Rezeki77 Privacy Policy — Protection of Your Personal Data

Rezeki77 is committed to protecting the privacy of every member. This document transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 Language: Malay (Malaysia) Jurisdiction: Malaysia PDPA 2010
Important Note: By registering and using the rezeki77 platform, you consent to the collection and use of your personal data as described in this privacy policy. You have the right to withdraw your consent at any time.
PDPA Compliant 128-bit SSL No Data Sales Full Access Rights

1 Introduction

Rezeki77 values the privacy of every individual who uses our platform. This privacy policy is designed to ensure you fully understand how we manage your personal data responsibly and transparently.

As an online gaming platform operating in Malaysia, rezeki77 is subject to the Personal Data Protection Act 2010 (PDPA) and all applicable related legislation. We do not take this responsibility lightly — every data-related decision is made with our members' interests and safety as the priority.

This policy applies to all users who access the rezeki77 website, register as members, or interact with any of our services including slot games, betting, bingo, and the VIP program. Please read this document carefully and contact us if you have any questions.

2 Personal Data We Collect

We only collect data necessary to provide a safe, seamless, and responsible service. Below are the categories of data we collect:

Data Categories Example Information Requirements
Identity Full name, IC number, date of birth, gender Mandatory (KYC)
Contact Phone number, email address Mandatory
Financial Bank name, account number (last 4 digits), transaction records Mandatory
Technical IP address, device type, web browser, access logs Automatic
Usage Game history, wagering records, bonuses claimed Automatic
Documents MyKad or passport copy (for KYC verification) When Required
Data Minimisation Principle: rezeki77 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as medical data, political views, or religious beliefs.

3 How We Collect Data

Your personal data is collected through several transparent and lawful channels:

  • Account registration: Information you provide when creating a new account at Rezeki77.
  • KYC verification: Documents you upload for identity verification purposes before your first withdrawal.
  • Financial transactions: Information submitted during deposits or withdrawals via FPX, bank transfer, or digital wallet.
  • Platform interactions: Data generated when you play games, claim bonuses, or contact customer support.
  • Automated technology: Cookies, tracking pixels, and server logs that record technical information when you browse our platform.
  • Authorised third parties: Identity verification or payment providers that share information necessary to process your transactions.

4 Data Usage Purposes

Every piece of data we collect has a clear and lawful purpose. We use your personal data for the following purposes:

  • Verify identity and fulfil KYC and AML (Anti-Money Laundering) requirements.
  • Process deposits, withdrawals, and all financial transactions securely and accurately.
  • Manage member accounts including password resets, profile updates, and gaming limit management.
  • Deliver account-related communications such as transaction notifications, OTP verification, and security alerts.
  • Send promotional information and bonus offers — you may opt out of marketing communications at any time.
  • Detect and prevent fraud, money laundering, and suspicious activity that threatens platform security.
  • Comply with legal requirements, court orders, or directions from legitimate regulatory authorities.
  • Improve user experience through analysis of anonymised usage patterns.
Marketing Opt-Out Options: You can opt out of promotional emails at any time by contacting our support team. Opting out does not affect essential operational communications such as transaction confirmations.

5 Disclosure of Data to Third Parties

Rezeki77 does not sell, rent, or trade members' personal data to any third party for marketing purposes. Your data is only shared in the following limited and controlled circumstances:

  • Payment service providers: FPX, local banks, and digital wallet operators that process your transactions — only data necessary for the relevant transaction.
  • Identity verification providers: KYC companies that assist in verifying your identity documents in accordance with regulatory requirements.
  • Game providers: Gaming software providers that operate slot, bingo, and Live Casino games — only the technical data required for the gaming session is shared.
  • Legal authorities: The police, MACC, BNM, or any government agency issuing a valid order to obtain information.
  • Business transfer: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity — you will be notified in advance.

All third parties we work with are bound by strict data protection agreements and are required to handle your data to the same standards we uphold.

6 Data Security

Protecting your personal data is Rezeki77's number one priority. We implement comprehensive security layers to keep your data safe at all times:

  • 128-bit SSL encryption: All data transmitted between your browser and rezeki77's servers is fully encrypted using the latest TLS protocols.
  • Encrypted database: Sensitive data such as financial information and identity documents are stored in encrypted format on protected servers.
  • Two-factor authentication (2FA): Member accounts are protected with OTP verification via SMS for every login and withdrawal transaction.
  • 24/7 Monitoring: Our security systems monitor for suspicious activity around the clock and respond automatically to detected threats.
  • Internal access controls: Only authorized staff may access members' personal data, and all access is recorded in audit logs.
  • Regular security testing: Our platform undergoes regular penetration testing by independent security experts.
Data Breach: In the event of a data breach affecting your rights and freedoms, rezeki77 will notify you and the relevant authorities within 72 hours of becoming aware of the breach, in accordance with PDPA requirements.

7 Data Retention Period

Rezeki77 does not retain your personal data longer than necessary. Retention periods vary according to the type of data and legal requirements:

  • Active account data: Retained for the duration your account remains active and operational.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's tax and AML legal requirements.
  • KYC Documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
  • Technical and access logs: Retained for 90 days for security and troubleshooting purposes.
  • Support communication data: Retained for 2 years after the support ticket is resolved.

Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked back to your identity.

8 Your Rights Under PDPA

As a data subject under the PDPA 2010, you have the following rights, which you may exercise at any time by contacting rezeki77:

Right to Access

Request a copy of the personal data we hold about you, including information on how it is used.

Right to Rectification

Request correction of inaccurate or incomplete data in your account via profile settings or support.

Right to Withdraw Consent

Withdraw your consent to data processing at any time, subject to legal requirements.

Right to Restrict Processing

Request that we stop processing your data for direct marketing purposes or under certain circumstances provided by PDPA.

Right to Erasure

Request deletion of your personal data when there is no longer a valid reason for us to retain it, subject to legal obligations.

Right to Complain

Lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia if you are dissatisfied with how we handle your data.

How to Exercise Your Rights: Contact our privacy team by email at [email protected] or via the platform's live chat. We will process your request within 14 working days.

9 Cookies and Tracking Technologies

The rezeki77 platform uses cookies and similar tracking technologies to enhance user experience and ensure platform security. The types of cookies we use include:

  • Essential cookies: Required for basic platform functions such as login session authentication and security. Cannot be disabled.
  • Functional cookies: Save your preferences such as language, wagering limits, and display settings for a more convenient experience.
  • Analytics cookies: Collect anonymised usage data to help us understand how members interact with the platform and improve it.
  • Security cookies: Detect suspicious access patterns and help prevent fraud and unauthorised login attempts.

You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality. Third-party cookies from game providers and payment providers integrated with our platform are also subject to their respective privacy policies.

10 Child Protection

Rezeki77 does not accept registrations from individuals under the age of 18. Our platform is not designed for, and does not intentionally collect personal data from, children.

If we discover that a child's personal data has been collected without our knowledge, the account in question will be immediately closed and all related data securely deleted. Parents or guardians who find that their child has registered on our platform are urged to contact us immediately at [email protected].

Age Limit: The rezeki77 platform is for members aged 18 and above only. Age verification is carried out during registration and the KYC process. Any attempt to bypass this age restriction will result in permanent account closure.

11 Amendments to the Privacy Policy

Rezeki77 reserves the right to update this privacy policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. You will be notified of any significant amendments via:

  • In-platform notification upon your next login.
  • Email to the address registered in your account.
  • Updates the "Last Updated" date at the top of this page.

We recommend checking this page periodically to stay informed about how we manage your data. Continued use of the Rezeki77 platform after any amendments take effect constitutes your acceptance of the updated terms.

12 Contact Our Privacy Officer

If you have any questions, concerns, or wish to exercise your rights under the PDPA, the rezeki77 privacy team is ready to assist:

  • Privacy Email: [email protected] (please state "Privacy Request" in the email subject line)
  • Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform.
  • Response Time: Within 14 working days from the date the request is received.

For complaints that rezeki77 is unable to resolve, you have the right to submit a complaint to Department of Personal Data Protection (JPDP) Malaysia under the Ministry of Communications and Digital.

Our Commitment: Every privacy-related request will be handled seriously and in complete confidence. We will not take any discriminatory action against members who exercise their privacy rights.

Why Your Data Is Safe with Rezeki77

We don't just comply with the law — we go further to ensure your privacy is protected at every level.

Full PDPA Compliance

All our data management practices are fully aligned with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance audits to ensure these standards are maintained.

Bank-Grade Encryption

Your sensitive data is encrypted using 128-bit SSL — the same technology used by leading banks in Malaysia. Data remains unreadable even in the event of a server breach.

No Direct Data Sales

Rezeki77 has never and will never sell, rent, or trade members' personal information to external advertisers or data brokers. Your data is not our product.

Full Control in Your Hands

You have full control over your personal data — access, correct, or delete it at any time. Your PDPA rights are fully respected, no questions asked.

Regular Security Audits

Our data infrastructure and processes are assessed by independent cybersecurity experts on a regular basis. Any vulnerabilities identified are remediated before they pose a risk to members.

Dedicated Privacy Support

Our privacy team, fluent in Bahasa Malaysia, is ready to help you understand your rights and options. Every privacy inquiry is handled with full professionalism and confidentiality.

Play Safe and Trusted at rezeki77

Your privacy is fully protected. Register today and enjoy a safe, transparent, and responsible online gaming experience with rezeki77.

PDPA Compliant 128-bit SSL No Data Sales 18+ Only

By registering, you confirm that you have read and agreed to the Terms and Conditions and Privacy Policy rezeki77.

Bahasa Melayu